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Financial Technology Consulting Services: Different Types and Strategy

Jul 1, 2024 06:57:06AM

Financial Technology Consulting Services

As both new entrants and established figures try to navigate the world of Fintech, one thing is a given fact – companies must constantly innovate to stay ahead of the curve. 

As the industry continues to evolve, so do the challenges and opportunities that Fintech firms have before them. For companies in Australia looking to make their mark in this turbulent landscape, a series of specialised financial technology consulting services can provide essential guidance and expertise. 

In this article, our experts at KMS Solutions explore the different types of financial technology consulting services and how they can help your business succeed.

What are Financial Technology Consulting Services?

According to Grand View Research, the global Fintech market is expected to reach USD 324 billion by 2026, highlighting the growing demand for expert consulting in this sector. Many new and eager entrants will flood this market to try and grab a piece of such a burgeoning industry, leading to inevitable and rapid innovation and a dire need for support to come out on top.

Fintech consulting and strategy support encompasses a variety of services aimed at helping financial technology companies achieve their goals. It’s not just about strengthening your bottom line. These services offer tailored advice and practical solutions to address various challenges, from regulatory compliance to technology integration. 

Whatever you need, a specialist offering financial technology consulting services can help.

Types of Financial Technology Consulting Services

Types of Financial Technology Consulting Services

Strategy Consulting (Planning and Advisory)

Strategy consulting involves advising Fintech companies on managing high-level decisions to enhance their market position and achieve long-term success. Companies regularly rely on strategy consulting support to understand financial services technology trends, assess market opportunities, and develop business strategies and digital transformation plans to navigate competitive landscapes.

Some common deliverables from strategy consulting include:

  • Industry Research: Conducting in-depth research to understand the current state and future outlook of the FinTech industry. This includes identifying key trends, emerging technologies,, regulatory requirements and market dynamics.
  • Competitive Analysis: Understanding competitors’ strengths and weaknesses to develop effective strategies.
  • Customer Insights: Gathering and analyzing data on customer preferences, behaviors, and expectations to tailor strategies that enhance customer satisfaction and loyalty for your Fintech app or software.
  • Growth Planning: Developing strategies for sustainable growth, including scaling operations and expanding product offerings.


A Fintech startup using strategy consulting to successfully launch a new digital payment solution, gaining significant market share within the first 3 years. The consultants helped the startup:

  • Identify global trends in the mobile payments industry
  • Define emerging technologies such as AI for personalized customer experiences, and biometric authentication for enhanced security.
  • Analyze regulatory compliance that the startup should consider, for instance, Payment Card Industry Data Security Standard (PCI DSS) 

Technology Consulting

By its nature, Fintech is built upon technological innovation. To improve their operations and elevate their deliverables, they need to have a keen understanding of new technology available on the market.

Technology consulting leverages technological advancements to improve business operations and customer experiences. The service is essential for Fintech companies looking to stay ahead of technological trends and implement innovative solutions, helping in a variety of ways, including:

  • AI and Machine Learning: Utilising AI to enhance customer service, fraud detection, and risk management.
  • Cybersecurity: Ensuring robust security measures to protect sensitive data from cyber threats. Implementing advanced security measures such as encryption, multi-factor authentication to safeguard sensitive information.
  • Open Banking API: Enabling seamless and secure data sharing between banks, financial institutions, and third-party providers. 
  • DevOps: Adopting DevOps methodologies, tools, and practices to streamline software development lifecycle (SDLC) and achieve continuous delivery and integration.


A Fintech firm partnered with technology consultants to integrate AI-driven chatbots, resulting in a 30% increase in customer satisfaction. The consultants provided expertise in selecting the right AI technologies, designing user-friendly chatbot interfaces, and training the AI models to handle customer inquiries effectively.

Operations Consulting

Operations consulting for the financial technology industry aims to optimise internal processes, enhance efficiency, and reduce costs. Unlike other forms of consulting services, this type of support is crucial for Fintech companies striving to streamline their operations and improve service delivery.

When you engage in organisational strategy consulting services, you will receive support on:

  • Process Improvement: Identifying and eliminating inefficiencies in business processes to enhance productivity.
  • Advanced technology implementation: by adopting Robotic Process Automation (RPA), we can help Fintech companies identify suitable processes for automation by assessing current workflows and developing a comprehensive RPA strategy aligned with the organization’s objectives.
  • Performance Metrics: Developing key performance indicators (KPIs) to monitor and improve operational performance.


An operations consulting project helped a Fintech company reduce operational costs by 20% through process automation. The consultants thoroughly analysed the company’s workflows, identified bottlenecks, and implemented automation solutions to streamline operations and reduce manual efforts.

Financial Consulting

While some may assume that Fintech firms have a stronger hold on their finances, some targeted support and direction from an external professional is always beneficial. This type of consulting focuses on aligning technology investments with business goals, optimizing costs, and maximizing the return on investment (ROI) from technology initiatives:

  • Financial Planning: Assisting organizations in budgeting for technology projects and forecasting future technology expenditures. Evaluating the potential return on investment for proposed technology initiatives to ensure they align with the organization’s financial goals.
  • Risk Management: Identifying and assessing financial risks associated with technology projects, such as cost overruns, implementation delays, and technological obsolescence.
  • Regulatory Compliance: Ensuring technology investments and operations follow relevant financial regulations and standards.


Financial consultants helped a Fintech firm develop a risk management framework, significantly reducing exposure to economic risks. The consultants conducted risk assessments, developed risk mitigation strategies, and implemented monitoring systems to ensure ongoing compliance and risk management.

Developing a Fintech Software Development Strategy with KMS Solutions’ Consulting Services

Creating a robust Fintech software development strategy is essential for success in such a competitive industry. Tailored consulting services can guide you through developing a comprehensive strategy that aligns with your business goals and market trends.

Here is how we work with Fintech companies for technology strategies to develop successful software projects:

Step 1: Define Objectives: Our consultants discuss and collect information about business objectives and desired outcomes. This involves understanding your company’s mission, vision, long-term goal, and the existing technology that your business possesses. 

Step 2: Conduct Market Analysis: Assess the market to perform a comprehensive market analysis to identify trends, customer preferences, and potential opportunities.

Step 3: Develop a Plan: Create a detailed action plan with Fintech technology stack selection, timelines and milestones. This plan should outline the specific steps you will take to achieve your objectives, including resource allocation and budget considerations. The detailed plan will go through these steps. 

  • Choose Technology Stack: We recommend the best technology stack based on the requirements, scalability, and future growth. Besides,  our constants also help provide a list of recommended tools and platforms, including APIs, development environments, and cloud services.
  • Design and Architecture: We often provide businesses with detailed architecture design documents and consult on Fintech’s software wireframes, mockups, and prototypes.
  • Development & Testing Planning: Consultants recommend an appropriate development methodology based on project needs. Our plan also includes a well-defined team structure and resource allocation plan detailing roles and responsibilities.

Step 4: Implement and Monitor: Execute the strategy and continuously monitor progress. Use KPIs and other metrics to track performance and make adjustments as needed to stay on track.

When selecting a consulting partner, consider their expertise in the Fintech industry, track record of success, and ability to tailor solutions to your specific needs. Look for consultants who deeply understand the latest technological trends, regulatory requirements, and market dynamics.

To learn more about financial technology consulting services, speak with our experts at KMS Solutions today.

Ready to Unlock Your Fintech Potential?

Contact KMS Solutions today to discover how our expert consulting services can transform your financial technology projects!

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